How do I avoid ripping the product when I put them on?Įven though the product is solid and can triple its size when you put them on, the seams can only be stretched 1.5 times their size. I feel that I can hardly fit in them.Ĭaliloko compression tights and sleeves are elastic and flexible, and can triple their 4 way lengths. When I received Caliloko compression, the products seemed so small. If you are not happy with the fitting, don’t worry, we will exchange the size. You’ll find suggested sizes on our product pages. Therefore, you absolutely have to refer to the size chart specific to the product you’re interested in.
We also have a chat box on our web site that you can use to ask your questions.Įach Caliloko product has a different size chart to determine the most appropriate compression you need. If you have questions, contact us and we will be very happy to guide you in a very timely manner. It all depends on your athletic goals and the feeling of compression that you want. Please know that if you desire more compression, you simply choose a size down, if you are looking for less compression, you simply choose a size up. It ensures you receive the maximum benefits. If your order has been sent to a destination outside of the US, customs, duties, and sales taxes are not refundable through Caliloko, however, you may be able to recover these by contacting your local customs bureau directly.Ĭhoosing the correct Caliloko size is so important. For international returns (including Canada), customers are responsible for return shipping costs.
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You can expect the refund to be received in your bank or credit card account within 2-3 business days after the return has been processed, but processing credit is subject to your bank.ĭo I have to pay to return an item?We offer free returns for domestic orders within the US and we will provide you a prepaid return label via email. How long does it take to process a return?Once your return has been shipped back to us, please allow up to 2-3 days for the return to be processed. We might ask you a picture of the damaged item. Please include your order number and a short description of the problem you’ve encountered. What should I do if I get a damaged or defective item?Please contact us here. If you would like to order a different style or color, you would need to mention it. Please contact here to process an exchange as mentioned above. However, we can only offer size exchanges for the same style and color, as long as the item is in stock. We reserve the right to refuse any item that does not comply with our return policy. Headbands, sports bras, socks, calf sleeves, undies Your products must be unwashed and unworn.Īll items are refundable, with the exception of the following: Free shipping on returns on orders of $75 or higher.
Shipping fees for purchases are non-refundable. To initiate the return of an online purchase, please send us a message here and provide a reason for exchange or return. We will take unwashed and unworn items with the handbag attached to your product. We give you 30 days from your order date to request a return of the product you purchased with us. Hand or machine wash cold with like colors, preferably in a mesh wash bag Our sizing charts are meant to guide you while you select the appropriate size that you wish to purchase. Once it is on, it feels amazing! Caliloko’s compression technology fabrics feel tighter than other sportswear. As a consequence, if the fabric is pulled too much, especially in the seam areas, it can cause rips.Ĭaliloko’s compression takes longer to put on. However, the seams can only be stretched 1.5 times their size. Caliloko compression products are elastic and flexible, and can triple their 4 way lengths.
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